Privacy
We take the privacy of our customers, clients, and subscribers seriously. In line with the new Data Protection Laws our Privacy Policy applies to our website, software and any social media we use. Please read this notice carefully and should you have any questions please get in touch via email to hello@foldedforest.co.uk.
Who we are?
Folded Forest
Ruth Viqueira & Sarah Peel
15 Queenswood Mount
Leeds
LS6 3NU
The data controller for Folded Forest is Sarah Peel.
Telephone: 07763496415
Email: hello@foldedforest.co.uk
What personal data do we collect?
We may collect your name, your shopping and billing address, email address and telephone number when you place an order, contact us directly by email or phone, sign up for our marketing communications, browse our website or use the other services offered by our website.
We use this data to:
Process your order, including taking payments, and fulfilling the products you have purchased
Send you the marketing communications that you have subscribed to
Provide you with help when you contact us directly
You give us consent to send you marketing communications by either opting-in when placing an order, or by entering your name and email address on our newsletter sign up form on our website or at events. You can opt-out of these emails at any time using the ‘unsubscribe’ link, which is in the footer of all the emails we send to you, or you can request to be unsubscribed by contacting us directly by email or telephone.
If you unsubscribe from our marketing communications, you will no longer receive them. However, if you have placed an order, we will still contact you with information regarding that order and may contact you with any other relevant on-going customer service.
Who will process your data?
Folded Forest is the data controller and we will also process your data.
We use the services of external suppliers to help meet our business needs and may share your data with these suppliers. They will process your data only under our instructions. Some of these suppliers may be based in non-EU countries.
Squarespace payments powered by Stripe
Paypal
Mailchimp
Facebook
Instagram
Delivery:
Royal Mail
Parcel Force
These third party suppliers all have their own privacy policies, which we encourage you to read.
We will never share your data with third parties for inclusion within their marketing campaigns
How long do we keep your data?
We do not keep your personal data for longer than necessary.
The data collected during the process of placing an order will be retained for seven years in accordance to UK tax law.
The data collected when you opt in to receive our marketing communications will be retained for up to 12 months after you unsubscribe or ask to be unsubscribed. You will no longer receive any marketing communications from us as soon as you unsubscribe.
What are your rights regarding your personal data?
You have the right to ask us what personal data we have about you and a get a copy of it. You can ask us to correct or update your personal data. You can tell us to stop using your personal data in certain circumstances. You can tell us to stop sending you marketing communications.
You can do this by contacting us by email, letter or telephone. We have up to one month to respond to your request.
Cookies
What Are Cookies
As is common practice with almost all professional websites this site uses cookies, which are tiny files that are downloaded to your computer, to improve your experience. This page describes what information they gather, how we use it and why we sometimes need to store these cookies. We will also share how you can prevent these cookies from being stored however this may downgrade or 'break' certain elements of the sites functionality.
How We Use Cookies
We use cookies for a variety of reasons detailed below. Unfortunately in most cases there are no industry standard options for disabling cookies without completely disabling the functionality and features they add to this site. It is recommended that you leave on all cookies if you are not sure whether you need them or not in case they are used to provide a service that you use.
Disabling Cookies
You can prevent the setting of cookies by adjusting the settings on your browser (see your browser Help for how to do this). Be aware that disabling cookies will affect the functionality of this and many other websites that you visit. Disabling cookies will usually result in also disabling certain functionality and features of the this site. Therefore it is recommended that you do not disable cookies.
The Cookies We Set
Account related cookies
If you create an account with us then we will use cookies for the management of the signup process and general administration. These cookies will usually be deleted when you log out however in some cases they may remain afterwards to remember your site preferences when logged out.
Login related cookies
We use cookies when you are logged in so that we can remember this fact. This prevents you from having to log in every single time you visit a new page. These cookies are typically removed or cleared when you log out to ensure that you can only access restricted features and areas when logged in.
Email newsletters related cookies
This site offers newsletter or email subscription services and cookies may be used to remember if you are already registered and whether to show certain notifications which might only be valid to subscribed/unsubscribed users.
Orders processing related cookies
This site offers e-commerce or payment facilities and some cookies are essential to ensure that your order is remembered between pages so that we can process it properly.
Surveys related cookies
From time to time we offer user surveys and questionnaires to provide you with interesting insights, helpful tools, or to understand our user base more accurately. These surveys may use cookies to remember who has already taken part in a survey or to provide you with accurate results after you change pages.
Forms related cookies
When you submit data to through a form such as those found on contact pages or comment forms cookies may be set to remember your user details for future correspondence.
Site preferences cookies
In order to provide you with a great experience on this site we provide the functionality to set your preferences for how this site runs when you use it. In order to remember your preferences we need to set cookies so that this information can be called whenever you interact with a page is affected by your preferences.
Third Party Cookies
In some special cases we also use cookies provided by trusted third parties. The following section details which third party cookies you might encounter through this site.
This site uses Google Analytics which is one of the most widespread and trusted analytics solution on the web for helping us to understand how you use the site and ways that we can improve your experience. These cookies may track things such as how long you spend on the site and the pages that you visit so we can continue to produce engaging content.
For more information on Google Analytics cookies, see the official Google Analytics page.
We also use social media buttons and/or plugins on this site that allow you to connect with your social network in various ways. For these to work, social media sites including instagram & facebook, will set cookies through our site which may be used to enhance your profile on their site or contribute to the data they hold for various purposes outlined in their respective privacy policies.
More Information
If you need further information please contact us: